Privacy Policy

At Delisel.com, we take the protection of your personal data seriously. As a French-based e-commerce company specializing in high-quality herbs and spices, we understand the importance of trust and transparency when it comes to handling sensitive information. This privacy policy outlines our commitment to safeguarding your personal data and providing a secure online experience.

**What Information Do We Collect?**

When you visit our website or interact with our services, we may collect the following information:

1. **Contact Information**: Your name, email address, phone number, and physical address.

2. **Order and Payment Information**: Your order history, payment method, and transaction details.

3. **Website Interactions**: Data about how you interact with our website, including page views, search queries, and browsing history.

4. **Cookie Data**: Information collected through cookies, such as your preferences, device information, and browsing behaviour.

**How Do We Use Your Data?**

We use your personal data for the following purposes:

1. **Order Fulfilment**: To process and deliver your orders, including sending order confirmations and shipping updates.

2. **Customer Service**: To respond to your inquiries, requests, and complaints in a timely and efficient manner.

3. **Marketing and Promotions**: To send you targeted promotions, newsletters, and product recommendations based on your interests and preferences.

4. **Website Improvement**: To improve the functionality and user experience of our website by analysing usage patterns and trends.

**How Do We Protect Your Data?**

At Delisel.com, we employ robust security measures to protect your personal data:

1. **Encryption**: We use industry-standard encryption (SSL/TLS) to secure data transmission between your device and our servers.

2. **Secure Servers**: Our servers are hosted in a secure data centre with 24/7 monitoring and access controls.

3. **Firewalls**: We have implemented robust firewalls to prevent unauthorized access to our systems.

4. **Regular Security Audits**: We conduct regular security audits to identify vulnerabilities and implement necessary patches.

**Your Rights and Choices**

You have the right to:

1. **Access**: Request access to your personal data held by us.

2. **Rectification**: Request corrections or updates to your personal data.

3. **Erasure**: Request deletion of your personal data (subject to certain exceptions).

4. **Object**: Object to the processing of your personal data in certain circumstances.

5. **Data Portability**: Request transfer of your personal data to another controller.

To exercise these rights or for any questions or concerns about our privacy policy, please contact us at [privacy@delisel.com](mailto:privacy@delisel.com).

**Changes to This Policy**

We reserve the right to update this privacy policy at any time without notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

**Governing Law**

This privacy policy is governed by French law and shall be interpreted according to French laws and regulations.

**Contact Us**

If you have any questions or concerns about this privacy policy or would like to exercise your rights under the GDPR, please contact us at:

Delisel.com

5 Place de L'Eglise

53120 Colombiers du Plessis

France

[info@delisel.com](mailto:info@delisel.com)

+33 (0) 786 90 78 48

Thank you for choosing Delisel.com!